One
banker was all smiles when times were good but was always suspicious of the length
of prosperous times. Like a buzzard, he could smell a break in prices coming.
When approached for a loan during his suspicious period, he would state, "I don't
think so. I smell something dead up the creek."
Most good bankers had
amazing memories. Like an elephant, they never forgot a word said or a deed done.
One old banker stated emphatically time and again, "Do me right, and I'll stick
with you. Do me wrong, and I won't pull you out of quicksand if I was the only
man around."
This left little doubt about ethics or truthfulness in the
minds of his customers.
Another
old banker, who had undoubtedly stuck his foot in his mouth once too often, began
limiting his conversation to the minimum. When a customer came in to his office,
he would stand and shake hands and merely nod his head. If yes, he filled out
the papers for the customer to sign. If no, he just shook his head and the meeting
was over.
One old-timer observed that before the Crash of '29, every banker
wore a smile. By the time the Great Depression and Dust Bowl era were over, no
banker ever smiled again. When it comes to money matters, no one likes to joke
around.
One classic story told again and again, and applied to bankers
in numerous towns, went like this:
The banker had a stern, pockmarked
poker face, permanently set in a frown topped off by steely-gray eyes. He talked
gruffly to everyone who entered. Underneath and inside, he was a kind man with
a wicked sense of humor. Early on, as he became bank president, he admitted having
a glass eye. This was false, as he could see very well with both natural eyes.
He had no problem saying no if needed, but if he was going to say yes
to a loan, he put the customer to a test, saying, "I have a glass eye. If you
can tell which eye is glass, I'll give you the loan."
Whatever eye was
chosen, the loan was closed and the banker got a chuckle. Once,
when he asked a customer why he chose the left eye as glass, the man answered,
"I chose the left eye because I thought it showed a little sympathy for my problem.
I knew the real eye would never do that."
© Delbert Trew
"It's All Trew"
March 9, 2010 Column
E-mail: trewblue@centramedia.net. |